FAQ - Frequently Asked Questions
In this section you will find the frequently asked questions. If you are not finding the answers you are looking for feel free to contact us »
What is Temponaut?Temponaut is a royalty free stock footage archive for online time-lapse video stock footage purchase. At Temponaut you can find a variety of time-lapse clips and download free video previews with watermark. When you purchase a time-lapse video clip you will receive a download link for the high quality clip file without watermark.
All of our clips are sold under a royalty free license, which means the clips can be used worldwide, in perpetuity and in any media you want - as long as there are no restrictions regarding the releases and as long as they are used in one specific project which you enter at the checkout. Please read the terms and conditions » for all details and our FAQ section Royalty Free Licence »
What is time-lapse footage?Footage, Stock footage, film footage, stock video clips or stock video footage are film or video material that is not shot for use in a specific production and that in used in a film or video production. Time-lapse footage in particular is footage of time-lapse clips. Time-lapse stock footage can be used in various productions like music videos, television productions, documentaries, independent films, commercials and movies.
What are the advantages of Temponaut?Temponaut offers royalty free time-lapse stock footage clips with an original minimum resolution of 1920x1080 pixels (Full HD) and also 2K and 4K resolution. You have the possibility to purchase smaller resolutions for a more reasonable price if you do not necessarily need a high resolution for your project.
You can download free HD clips with watermark to test them in your editing suite. Our database grows with new clips each day and we inspect every file to make sure that you get the best possible quality when using Temponaut.
You have the possibility to order video clips with individual integer framerates, which will ensure you get the proper footage for your project that you need.
How do I search for stock footage videos at Temponaut?The search for stock footage videos at Temponaut is very easy. Click on “search »” and simply type in the keywords related to what you are looking for, press enter and the results are displayed. You can further narrow down your search using the search filters on the left side.
Does Temponaut offer any free stock footage?Yes, Temponaut offers you a selection of free video clips » which you can download and use in your projects for free. The free footage is offered with the same royalty free license as our regular footage. Please read the terms and conditions » for all details.
Does Temponaut has any special offers and discounts?Yes, Temponaut offers the footage clips of the week » and video footage collections in HD » with 50% discount.
Find all of the discounts and offers here »
Temponaut further offers multiple order discounts depending on the number of purchased clips for multiple clips with the same resolution:
3-5 clips = 10% discount
6-9 clips = 15% discount
10 clips and more = 20% discount
Quantity discounts (and coupon codes) cannot be combined with the time-lapse clips of the week and the time-lapse footage collections since these are already reduced.
Here you can find all time-lapse video footage clips with discounts and offers »
PURCHASE AND PAYMENT
How do I buy stock video through Temponaut?Buying stock video through Temponaut is easy. All you need to do is register as a member. Registering as a member is free. Then buy footage by adding clips to the “Basket” and make your payment using PayPal (Visa, Mastercard, Paypal account)
When you make your payment you will be directed to the secure PayPal payment service for payment confirmation. An invoice for your purchase is available in “My Account”. We do not store any credit card details. After payment, you will receive a download link for your footage via Email. Please see below or contact us » if you have any questions regarding this.
Do I get a receipt/invoice/order confirmation?Yes, for any transaction you will receive an invoice via email.
Can I try out any of the footage before I buy it?Yes, by registering as a user at Temponaut you get access to free, watermarked copies in HD quality that you can use in the timeline of your editing software. Try out any clip you like before making a purchase or check out the free footage section » and the video footage collections in HD »
How do I know that I can use the footage I purchase?When you review the stock video clips the different resolutions are is displayed next to the clip and you may select the quality that corresponds to your requirements. If you have trouble using the format you have selected you should contact us » and we will do our best to help you.
Are the clip prices fixed?Yes, clip prices are fixed at the moment of purchase. This means that you will not have to pay any more than the price you see next to each clip. The royalty free license, download, possible purchasing fees and value-added tax (VAT) - all is included in this price. However, please note that the producers of any clip are at liberty to change the price for their clips at any time.
Why are clip prices so different?Based on our pricing system, Temponaut and our submitters (artists and producers) select which price they want to set for each clip. Some of the time-lapse shots are more complex than others, for example when using motion control systems like dolly sliders or pan and tilt heads, take more time for recording, for example time-lapse videos over several days or are very complex and demanding, for example hyperlapse shots. Since there are different professional submitters there are also different opinions of appropriate price levels. In any case, you will find a lot of affordable and excellent high quality footage at Temponaut.
Can I license only parts of clips?Since Temponaut is a royalty free stock video site exclusively, we only sell full clips as you see them on our website. The fixed price includes the whole clip, but you are of course welcome to edit the clip down to you needs.
How do I pay – PayPal, credit cards (Visa and Mastercard), bank account?Temponaut uses the secure global payment service PayPal. PayPal also work as a credit card payment provider, and you can pay directly with credit cards without having a registered PayPal account - or use regular PayPal payment using Visa or Mastercard or your own bank account. When buying clips, you will be forwarded to the secure payment processing website to follow the procedure as described there, and complete your purchase. After your purchase is confirmed, you will be returned to Temponaut. A copy of your invoice for your records is also available in your account after purchase. We never handle credit card details directly.
Temponaut does not handle or store any information regarding credit card payments.
How much is Euro in other currencies, like US dollars?To get an exact conversion of the Euro currency, please use a currency converter (there are several free, easy ones online) to see the amount in your preferred currency.
I don’t have a PayPal account, what can I do?At PayPal you can pay directly with credit cards without having a registered PayPal account. If you don’t have a credit card or want to pay from your personal bank account, it only needs few steps to open a PayPal account. It is free and secure and you can also use it on millions other websites and online stores.
FRAMERATES FORMAT AND DOWNLOADING
What resolutions can I purchase?All clips at Temponaut are at least available in Full-HD resolution (1080p, 1920x1080), but there are also files with greater resolutions up to 4K available.
In order to provide you with the most suitable resolution for your project Temponaut offers the following resolutions:
• 4K (4096x 2304)
• 2K (2048x1152)
• HD-1080 (1920x1080)
• HD-720 (1280x720)
• SD (1024x576)
• WEB (640x360)
The aspect ratio of all files is 16:9.
Videos in HD-1080 (1920x1080) are available with 25fps and 30fps instantly but videos with greater resolutions must first be converted for you.
What framerates can I purchase?The most common used framerates are 30fps and 25fps. All clips are available for instant download in Full HD (HD-1080) with these framerates. You are able to purchase video clips with individual integer framerates like 24fps or 15fps suiting your project. Just enter your desired framerate in the corresponding field in your basket. The different framerates effect the speed of the clip (for example: a clip with a 15fps framerate is twice as long as the same clip with 30fps). You may use 30fps clip in your 29,97fps projects without problems.
You can find the resolutions offered for sale in the window right to the respective clip. After putting the desired clip in your basket you can change the framerate in the basket before you purchase the clip.
Videos in HD-1080 (1920x1080) are available with 25fps and 30fps instantly but videos with individual framerates must first be converted for you.
Which codec is delivered?Except the free preview video clips (they are larger compressed) all clips are delivered in a ".mov" container in QuickTime 10-bit ProRes High Quality Codec. ProRes is a line of intermediate codecs, which means they are intended for use during video editing, and not for practical end-user viewing. The benefit of an intermediate codec is that it retains higher quality than end-user codecs while still requiring much less expensive disk systems compared to uncompressed video. It is comparable to Avid's DNxHD codec or CineForm who offer similar bitrates which are also intended to be used as intermediate codecs. ProRes 422 is a DCT based intra-frame-only codec and is therefore simpler to decode than distribution oriented formats like H.264. (Source: Wikipedia - http://en.wikipedia.org/wiki/ProRes) If you need .avi, you could use a video converter to convert the clip to a codec or format you can use. There are several free video converters available.
How do I download my purchased clips?After your purchase is completed, you will you will receive a link via mail to download your clips. Clips in HD will be able for instant download. Bigger other resolutions like 2K and 4K and individual framerates will be converted to your desired format. It will in general not take more than 20 minutes until you will get your donwload-link via mail.. .
How much time does it take to download my purchases?The speed of downloading your purchased media files depends on the size of the files in question and the amount of broadband capacity you service provider is offering. A typical media file of 120 MB would normally require approximately 3-5 minutes to download (given a regular broadband download connection speed of 6-7 Mb/second).
How long will the clips be available for download?Your purchased clips will be available for download for 7 days after you have made your purchase. You can use the link you get up to five times. Please make sure you download your footage clip within the time limit and make a security copy..
LICENSE AND USE
How may I use the stock video I buy?The stock video you purchase through Temponaut may be used worldwide, in perpetuity and in all media - as long as they are used in one specific project. If you need the same footage clip for another project you need to purchase the clip again.
You can use the footage clips for video productions, tv, documentaries, musicvideos, presentations, websites and so on. Temponaut provides you with a great variety of high quality creative time-lapse stock videos that you can use to make your own work stand out even more.
Please read the point model and property releases » and the terms and conditions » for all details.
Can I try the footage before I purchase?In order to make sure you can use the delivered .mov video files download a free clip » first (or the preview clip with watermark) and try if it works for you. If you need another file (e.g. .avi ) you could use a video converter to convert the clip to a codec or format you can use. There are several, free video converters available.
The license is royalty free (RF), what does this mean?Temponaut offers royalty free (RF) video on behalf of our professional photographers and video content suppliers. The royalty free license that we offer means that you pay a fixed, one time license fee for using the footage in question for one specified project. The royalty free licence includes worldwide distribution rights, in all media and in perpetuity. In general terms, this means you can use and re-use the footage to include in your video production whenever and for as long as you want for the specified project.
This makes it easier and more convenient to use in a wide variety of projects, ranging from advertising, documentaries, arts projects and other creative pieces of work. For all details, please review the
What are model releases?A lot of content does not require release forms in order to use it for commercial or editorial purposes. However, for content aimed at commercial publication and use, model releases are required in the cases where any individual person is depicted or individually recognizable.
There are three different release status, which will be explained here »
What are property releases?A lot of content does not require release forms in order to use it for commercial or editorial purposes. However, for content aimed at commercial publication and use, a property release is required where an individually recognizable property constitutes the main content depicted, including trademarks, artworks, brands and logos.
There are three different release status, which will be explained next.
What are the release status and product promotion?For every single stock footage video you will find the respective informations regarding the (model- and property-) releases in the window on the right side of the clip. There are three possible release status.
• release not necessary:
These footage videos are not in need of release(s) and can be used for all commercial and editorial purposes.
• release existing:
These footage videos have the respective release(s) and can be used for all commercial and editorial purposes.
• no release existing
These footage videos are in need of release(s) and can only be used for editorial purposes. In case you want to use these clips for publicity purposes (advertising / promotion), you need to obtain an additional permission for the use of the product in advertising from the owner of the respective object and/or the person(s)/model(s).
However certain clips that have all releases and can be used for commercial purpose are not allowed for the use of product promotion.
Product PromotionSome filming permits (for example the bavarian castles and lakes management) explicitly prohibit the use of the videos for product promotion. You can find clips suited for product promotion by using the search filter Releases/Product Promotion.
In case of products which contain objects protected by Copyright (e.g. Olympic Tower in Munich (Germany), palace parks, etc.) and are intended to be used for publicity purposes (advertising / promotion), the customer hereby undertakes to obtain an additional permission for the use of the product in advertising from the owner of the respective object.
We provide you with the the releases and promotion informations without guarantee and you need to ensure by yourself not to violate rights of others. Please feel free to contact us » if you have specific questions.
My purchased clip will not open, what should I do?If you download a purchased clip that will not open or is not accepted by your editing suite/software, there are several different things you can try.
One option is to download codec packs that enables your software to work with more codecs than the default options. Another option is to use a video converter to convert the clip to a codec or format you can use. There are several, free video converters available.
If none of these options works, feel free to contact us and we will do our best to help you.
How do I contact Temponaut?You can contact us » to get in touch with us. We will respond to your query as soon as possible. Please try to find your answers in the most frequently asked questions section before reaching out to us. This way, you may find what you are looking for quickly.